Phrased the way owners search, answered only from what each company publishes.
Is Vacasa worth it?
Vacasa's own site lists one of the widest included service lists on this page, cleaning, maintenance, guest screening and local staff under one fee, plus 41 states and either 38,000 or more than 40,000 homes depending which figure on its own "Fast facts" page you read. The fee itself is not published anywhere on vacasa.com, so "worth it" depends on a number you will only get after a consultation. Also check whether a new sign-up lands under Vacasa or parent company Casago, since Vacasa's own owners page says that transition is underway.
What percentage does Evolve take?
Evolve publishes 10% on its Core tier, 15% on Plus, and a custom rate on Pro, plus a $250 one time onboarding fee, per evolve.com/owner/vacation-rental-management. That makes it one of only three companies on this page with a published percentage.
Can I cancel my STR management contract anytime?
It depends which company. Vacasa, Evolve and Awning each describe no fixed, long-term contract on their own sites. AvantStay's standard agreement is typically a 12-month term with termination described as "clear and mutually agreeable." Specific notice periods are rarely published; ask for the exact cancellation clause in writing before you sign.
How much do Airbnb property managers charge?
Among the companies on this page that publish a number, Evolve runs 10 to 15% by tier, Awning starts at 10%, and RedAwning's Manage tier runs 10 to 18%. Most national companies, and most of the roughly 43 managers in our three-market fee index, do not publish a rate at all. See our full fee guide for the four pricing models and worked examples.
What is the difference between full service and co-hosting?
Full service, the model used by Vacasa, Casago, AvantStay and Natural Retreats on this page, typically bundles marketing, pricing, cleaning, maintenance and guest support under one fee. Co-hosting and tech-enabled platforms like Awning and RedAwning's Platform tier focus more on distribution and pricing technology, often leaving cleaning and on-site maintenance to the owner or a separate local vendor.
Do property managers clean between guests?
Not always as part of the base fee. Vacasa's owners page explicitly lists "Consistent, professional cleaning" as included. Evolve's published pages do not state whether cleaning is included or billed separately. Always get the inclusion list in writing rather than assuming cleaning is covered.
Will I lose control of my pricing?
Every full-service company on this page uses some form of dynamic, software-driven pricing, Vacasa, Evolve, Awning, AvantStay and RedAwning all describe it. Owners typically can set floor and ceiling rates or blackout dates, though the specific override controls are rarely detailed on marketing pages. Ask directly how much rate control you keep.
Can I still use my house if a company manages it?
Vacasa's own site specifically advertises "Unlimited owner holds" alongside "No fixed contracts." Other companies on this page do not state an owner-use policy on the pages we checked, so confirm your own-use allowance in writing before signing with any of them.
What happens to my reviews if I switch property managers?
None of the ten company sites reviewed for this page states what happens to a listing's review history or search ranking when an owner switches managers. This is a real risk with any switch and is worth asking directly, since a new listing can start without the review history that drove past bookings.
Is a national company better than a local one?
Not automatically. National companies bring scale, software and often published fees, but the regional specialists we rank separately, in the Poconos, the Smoky Mountains and North Myrtle Beach, tend to answer local questions like winter occupancy and town-by-town permit rules with more specificity. The honest comparison is national reach and published pricing versus local depth, not one being flatly better.
How do I know if a management fee is fair?
Compare it against the published rates on this page and in our fee index: 10 to 18% is the range the transparent national companies publish, and 18 to 30% is the typical full-service band we see in local markets. A fee above that range is not automatically bad if it comes with real performance, but it should prompt more questions, not fewer.
What should I ask before signing with a manager?
Ask for the fee in writing before a walkthrough, what is included versus billed separately (cleaning and maintenance especially), the contract term and exact cancellation notice, whether you keep any owner-use nights, and who legally holds the listing once it is live. Every company on this page leaves at least one of those unanswered on its own marketing pages.
Do these companies publish their fees?
Three of the ten companies evaluated for this page publish a fee figure on their own site: Evolve (10 to 15% by tier), Awning (starting at 10%) and RedAwning (10 to 18% on its Manage tier). The other seven, Vacasa, AvantStay, Casago, Grand Welcome, iTrip Vacations, Vtrips and Natural Retreats, do not publish a rate on the pages we checked.
Is Vacasa the same as Casago now?
Not confirmed as a full merger, but Vacasa's own owners page states its property management services "are transitioning to our parent company, Casago." If you are evaluating Vacasa today, ask directly whether your agreement will stay under the Vacasa brand or move to Casago's terms.
What is Awning and is it legitimate?
Awning is a tech-enabled property manager and real estate brokerage founded in December 2019, based in Petaluma, California, claiming more than 20,000 managed properties across all 50 states. It ranks first on this page on published fee transparency, a tiered no-lock-in model, and a confirmed 50-state footprint, all stated on awning.com.
Should I use a national company or a local specialist?
It depends what you are optimizing for. National companies on this page tend to publish clearer fee structures and run bigger software and distribution operations. Our local market rankings, the Poconos, the Smoky Mountains and North Myrtle Beach, tend to show deeper town-level knowledge: winter occupancy patterns, permit rules, and a named person who answers the phone. Neither is automatically the better choice; match the company type to what you actually need answered.