For managers ยท Lead matching

Free owner requests, in review order

Owners ask STR Select for a manager. Claimed companies with a live badge and 2+ verified reviews are offered those requests one at a time, most reviewed first. Free, and it never changes a ranking.

The order, printed

A routing rule nobody can read is a favor nobody can check, so here it is.

  1. Serves the owner's townFrom your claimed service area.
  2. EligibleClaimed profile, live badge linking to it, 2+ approved verified reviews, 4.5+ average.
  3. Most approved verified reviews firstTies go to the higher average, then market rank.
  4. One company at a time24 hours to accept or pass, then the next company.

What does lead matching cost?

Nothing. No fee to join, no fee per request, and no paid slot that jumps the line. There are no sponsors on STR Select.

Who is offered a request first?

Eligible companies that serve the owner's town, in order of approved verified reviews, most first. A tie goes to the higher average rating, then to position in the market ranking.

What makes a company eligible?

A claimed profile, a live STR Select badge on its website linking to its profile, and at least 2 approved verified reviews averaging 4.5 or higher.

How do you check the badge?

We load the page you gave us when you claimed and confirm it links to your STR Select profile. The check runs when you claim and again every Monday. If the link is gone, requests pause until it is back.

What do I see before accepting?

The town, property type, bedrooms, what the owner wants handled and their timeline. The owner's name, email and phone come after you accept.

How long do I have to respond?

24 hours. After that, or if you pass, the next eligible company gets the offer.

Does taking part change my ranking?

No. Rankings come from the printed methodology. Lead matching reads reviews and the ranking. It never writes to either.

When do requests start?

The request form is live now. Routing to companies starts in each town as soon as one company there qualifies. Until then, editors answer owners by hand.