What we collect, why, who else sees it and how to ask us to delete it.
Last updated September 2026
When you ask to be matched with a manager we collect your name, email, phone, the town and details of your property, the service you want, your timeline and anything you write in the notes. We also record the page you submitted from, the time, your IP address and browser type to block spam.
We offer the request to eligible companies one at a time. A company first sees only the town, property type, bedrooms, service and timeline. Your name, email and phone go to a company only after it accepts the request, and only to that one company. We never sell a request or send it to a list.
Review submissions collect your first and last name, email, LinkedIn profile URL, rating and review text. Only your first name and the review are ever published.
Companies claiming a listing give a contact name, role, company email, optional phone and the web page where they show their badge. We send a one time code to that email to confirm it belongs to the company.
We use Google Analytics and Microsoft Clarity to understand which pages are read and where visitors get stuck. Both set cookies. Clarity records anonymized page interactions. Neither receives what you type into our forms.
Form submissions are handled by Cloudflare, stored in a private Google Workspace spreadsheet and emailed through Resend. Only STR Select staff can open the spreadsheet.
Match requests are kept for 24 months so we can check that routing worked, then deleted. Reviews and claims are kept while the listing is live.
Write to hello@strselect.com to see, correct or delete what we hold about you, or to withdraw a match request. We reply within 30 days.